Volunteers

Brenda runs a somewhat untidy but well patronised charity shop with her team of volunteers, elderly Prue, Denny, who is as blind as a bat and the mysterious youngster Leanne.

A steady ship one might think? Until Claire the area manager turns up with the CEO of the charity John.

They have plenty of ideas for 'improvements'. The shop has a wide variety of customers and many of them have opinions on how the shop should be run!

Will the team 'Grasp the vision', 'Upgrade their thinking' and meet all their customers wishes?