We receive thousands of emails every day, so we have provided a list of Frequently Asked Questions (FAQ) below to help you find instant answers to popular queries. If your question is not listed and you would like to get in touch, the relevant contact details are listed in each FAQ section.

• FAQ - general questions about the website.
  
  
• FAQ - questions from promoters, venues, bands and artists, including how to get your events listed on this site.
  
  
• Enquiries about tickets.

(Please note: we are only able to reply to emailed questions that are not already covered in the FAQ's).

• Do I need to log in to buy tickets?
• I want to know when a band are playing, but you are only listing UK dates.
• I want to know when my favourite band is on tour. Do you know when they're touring next?
• Do you know whether XXXX have cancelled their gig?
• Why have XXXX cancelled their gig?
• Can you tell me who the support band is for a gig?
• Can you get me backstage passes for my favourite band, or can you arrange for me to interview them?
• Do you know the best way to get to XXXX venue by bus/train/car?
• Why do I need to check with the venue before travelling to an event?
• Have you got email addresses for bands or venues?
• Why haven't you got details of events at XXXX venue or tour dates for XXXX band?
• Can I add festivals to 'My Ents24'?
• Why don't you show seating plans?
• Why don't you include disabled access information for venues?
• Do you know when the concert finishes?
• Do you have info on events in Dublin?
• Why aren't my favourite band listed in the weekly newsletter?
• Why can't I log into the site?
• I've signed up for the weekly email newsletter, so why aren't I receiving it?
• I've lost this week's newsletter. Can you send another?
• I've moved house or changed my email address, can you change it on your records?
• I think one of the listings on your site may be incorrect.
• I would like to make a general comment about the website. How do I send feedback?
• My question isn't answered here, how do I get in touch?

• How do I get my gigs/events listed on the Ents24 website?
• How do I get my biography/website/picture on the Ents24 website?
• How many people visit the Ents24 website?
• My gig has been cancelled. Should I let you know?
• Can I link to www.ents24.com from my website?
• Can I sell tickets for my events through the Ents24 website?
• What we would need to do to get listed in "This Week's Top Gigs" section of the weekly newsletter?
• I want to book a particular band/comedian for my venue, how do I do it?
• I'd like to play at a particular venue, who should I contact?